Delaware Energy Ratings ranks companies based on multiple independent data sources, including: customer reviews, service ordering experience, customer service, plan pricing and company standings with the Better Business Bureau. We also take into account individual plan types, standard features offered by each natural gas provider, customer reward and incentive programs and more.
Delaware Energy Ratings recognizes that customers may use our site to justifiably complain about poor service and bad experiences with individual natural gas or electricity providers. However, our goal is not to be a complaint forum, but rather a community that takes many different aspects of a company into account in order to provide a balanced and fair overview to help benefit consumers.
Delaware Energy Ratings provides shoppers the opportunity to take an active hand in their deregulated energy market. When customers rate, everyone wins.